Customs Instructions

Once you’ve received your tracking number, please keep an eye on this and check the tracking daily most countries will require you to clear customs information.

We provide as much information as possible to help this be as smooth as possible but due to different countries policies, they may ask you for more information.

If they do ask you for more information, please reach out to us via discord or email you can find the discord link on our website, or you can email us at shipping@proxidize.com

If there is no extra information required by your country please check if you need to pay customs duty on your import the quicker you do this the quicker you will receive your package, customs is the biggest cause for delays on your shipment so as long as you’re monitoring your tracking and making sure customs don’t require any extra information or fee’s you should be fine.