1 INTRODUCTION
1.1 Important information and who we are
Welcome to Proxidize Ltd’s Privacy and Data Protection Policy (“Privacy Policy”).
At Proxidize Ltd (“we”, “us”, or “our”) we are committed to protecting and respecting your
privacy and Personal Data in compliance with the United Kingdom General Data Protection
Regulation (“GDPR”), the Data Protection Act 2018 and all other mandatory laws and
regulations of the United Kingdom.
This Privacy Policy explains how we collect, process and keep your data safe. The Privacy
Policy will tell you about your privacy rights, how the law protects you, and inform our
employees and staff members of all their obligations and protocols when processing data.
The individuals from which we may gather and use data can include:
Third parties connected to your customers
and any other people that the organisation has a relationship with or may need to contact.
This Privacy Policy applies to all our employees and staff members and all Personal Data
processed at any time by us.
1.2 Who is Your Data Controller
Proxidize Ltd is your Data Controller and responsible for your Personal Data. We are not
obliged by the GDPR to appoint a data protection officer and have not voluntarily appointed
one at this time. Therefore, any inquiries about your data should either be sent to us on email
at [email protected] or sent in a letter to 85 Great Portland Street, London, W1W 7LT,
United Kingdom.
You have the right to make a complaint at any time to the Information Commissioner’s Office
(ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would,
however, appreciate the chance to deal with your concerns before you approach the ICO so
please contact us in the first instance.
1.3 Processing Data on Behalf of a Controller and Processors’ responsibility to you
In discharging our responsibilities as a Data Controller we have employees who will deal with
your data on our behalf (known as “Processors”). Therefore, the responsibilities described
below may be assigned to an individual, or may be taken to apply to the organisation as a
whole. The Data Controller and our Processors have the following responsibilities:
2 LEGAL BASIS FOR DATA COLLECTION
2.1 Types of Data / Privacy Policy Scope
“Personal Data” means any information about an individual from which that person can be
identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of Personal Data about you which we
have grouped together below. Not all of the following types of data will necessarily be
collected from you but this is the full scope of data that we collect and when we collect it from you:
We do not collect any Special Categories of Personal Data about you (this includes details
about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation,
political opinions, trade union membership, information about your health, and genetic and
biometric data). Nor do we collect any information about criminal convictions and offences.
2.2 The Legal Basis for Collecting That Data
There are a number of justifiable reasons under the GDPR that allow collection and processing
of Personal Data. The main avenues we rely on are:
3 HOW WE USE YOUR PERSONAL DATA
3.1 Our Uses
We will only use your Personal Data when the law allows us to. Set out below is a table
containing the different types of Personal Data we collect and the lawful basis for processing
that data. Please refer to section 2.2 for more information on the lawful basis listed in the
table below.
Examples provided in the table below are indicative in nature and the purposes for which we
use your data may be broader than described but we will never process your data without a
legal basis for doing so and it is for a related purpose. For further inquiries please contact us.
Activity | Type of data | Legal Justification | Lawful basis for processing data |
---|---|---|---|
When a customer signs up or places an order | Profile/Identity Data | Consent | We need to process this data so that we know who and where to charge for the products you have purchased from us |
Contact Data | |||
Marketing and Communications Data | |||
Billing Data | |||
Transactional Data | |||
Technical Data | |||
Customer Support Data | |||
Usage Data |
3.2 Marketing and Content Updates
You will receive marketing and new content communications from us if you have created an
account and chosen to opt into receiving those communications. From time to time we may
make suggestions and recommendations to you about goods or services that may be of
interest to you.
3.3 Change of Purpose
We will only use your Personal Data for the purposes for which we collected it, unless we
reasonably consider that we need to use it for another reason and that reason is compatible
with the original purpose. If you wish to get an explanation as to how the processing for the
new purpose is compatible with the original purpose, please contact us.
If we need to use your Personal Data for an unrelated purpose, we will notify you and we will
explain the legal basis which allows us to do so.
Please note that we may process your Personal Data without your knowledge or consent, in
compliance with the above rules, where this is required or permitted by law.
4 YOUR RIGHTS AND HOW YOU ARE PROTECTED BY US
4.1 What Control Do I Have Over Proxidize Ltd’s Use Of My Personal Data?
You may delete your account at any time – this will remove your account page from our
systems and our related software.
We guarantee this will delete all stored data.
Your account information will be protected by a password for your privacy and security. You
need to prevent unauthorized access to your account and personal information by selecting
and protecting your password appropriately and limiting access to your computer or device
and by signing off after you have finished accessing your account.
You can access information associated with your account by logging into your account you
created with us.
Your account information will be protected by a password for your privacy and security. You
need to prevent unauthorized access to your account and personal information by selecting
and protecting your password appropriately and limiting access to your computer or device
and by signing off after you have finished accessing your account.
California Privacy Rights: Under California Civil Code sections 1798.83-1798.84, California
residents are entitled to ask us for a notice identifying the categories of personal customer
information which we share with our affiliates and/or third parties for marketing purposes,
and providing contact information for such affiliates and/or third parties. If you are a
California resident and would like a copy of this notice, please submit a written request to
[email protected].
4.2 How Does Proxidize Ltd Protect Customers’ Personal Data?
We are concerned with keeping your data secure and protecting it from inappropriate
disclosure. We implement a variety of security measures to ensure the security of your
Personal Data on our systems, including We implement certain security measures to ensure
the security of your Personal Data on our systems, including SSL/TLS and HSTS. Any Personal
Data collected by us is only accessible by a limited number of employees who have special
access rights to such systems and are bound by obligations of confidentiality. If and when we
use subcontractors to store your data, we will not relinquish control of your Personal Data or
expose it to security risks that would not have arisen had the data remained in our
possession. However, unfortunately no transmission of data over the internet is guaranteed to
be completely secure. It may be possible for third parties not under the control of Proxidize
Ltd to intercept or access transmissions or private communications unlawfully. While we strive to
protect your Personal Data, we cannot ensure or warrant the security of any Personal Data
you transmit to us. Any such transmission is done at your own risk. If you believe that your
interaction with us is no longer secure, please contact us.
4.3 Opting Out Of Marketing Promotions
You can ask us to stop sending you marketing messages at any time by Unsubscribe button or
email [email protected].
Where you opt out of receiving these marketing messages, we will continue to retain other
Personal Data provided to us as a result of interactions with us not related to your marketing
preferences.
4.4 How to Request your Data and the Process for Obtaining it
You will not have to pay a fee to access your Personal Data (or to exercise any of the other
rights). However, if your request is clearly unfounded, we could refuse to comply with your
request.
We may need to request specific information from you to help us confirm your identity and
ensure you have the right to access your Personal Data (or to exercise any of your other
rights). This is a security measure to ensure that Personal Data is not disclosed to any person
who has no right to receive it. We may also contact you to ask you for further information in
relation to your request to speed up our response.
5 YOUR DATA AND THIRD PARTIES
5.1 Will We Share Your Data With Third Parties?
We may also share Personal Data with interested parties in the event that Proxidize Ltd
anticipates a change in control or the acquisition of all or part of our business or assets or with
interested parties in connection with the licensing of our technology.
If Proxidize Ltd is sold or makes a sale or transfer, we may, in our sole discretion, transfer, sell
or assign your Personal Data to a third party as part of or in connection with that transaction.
Upon such transfer, the Privacy Policy of the acquiring entity may govern the further use of
your Personal Data. In all other situations your data will still remain protected in accordance
with this Privacy Policy (as amended from time to time).
We may share your Personal Data at any time if required for legal reasons or in order to
enforce our terms or this Privacy Policy.
6 HOW LONG WILL WE RETAIN YOUR DATA FOR?
We will only retain your Personal Data for as long as reasonably necessary to fulfil the purposes we
collected it for. We may retain your Personal Data for a longer period than usual in the event of a
complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship
with you.
7 AGE LIMIT FOR OUR USERS
You must not use Proxidize Ltd unless you are aged 18 or older. If you are under 18 and you access
Proxidize Ltd by lying about your age, you must immediately stop using Proxidize Ltd.
This website is not intended for children and we do not knowingly collect data relating to children.
8 INTERNATIONAL TRANSFER OF DATA
Your information may be stored and processed in the US or other countries or jurisdictions outside
the US where Proxidize Ltd has facilities. We are currently storing data in the EU and so, by using
Proxidize Ltd, you are permitting and consenting to the transfer of information, including Personal
Data, outside of the US.
9 NOTIFICATION OF CHANGES AND ACCEPTANCE OF POLICY
We keep our Privacy Policy under review and will place any updates on this webpage. This version is
dated 24 May 2022. By using Proxidize Ltd, you consent to the collection and use of data by us as set
out in this Privacy Policy. Continued access or use of Proxidize Ltd will constitute your express
acceptance of any modifications to this Privacy Policy.
10 INTERPRETATION
All uses of the word “including” mean “including but not limited to” and the enumerated examples
are not intended to in any way limit the term which they serve to illustrate. Any email addresses set
out in this policy may be used solely for the purpose for which they are stated to be provided, and
any unrelated correspondence will be ignored. Unless otherwise required by law, we reserve the
right to not respond to emails, even if they relate to a legitimate subject matter for which we have
provided an email address. As a matter of common sense, you are more likely to get a reply if your
request or question is polite, reasonable and there is no relatively obvious other way to deal with or
answer your concern or question (e.g. FAQs, other areas of our website etc.).
Our staff are not authorised to contract on behalf of Proxidize Ltd, waive rights or make
representations (whether contractual or otherwise). If anything contained in an email from a
Proxidize Ltd address contradicts anything in this policy, our terms or any official public
announcement on our website, or is inconsistent with or amounts to a waiver of any Proxidize Ltd
rights, the email content will be read down to grant precedence to the latter. The only exception to
this is genuine correspondence expressed to be from the Proxidize Ltd legal department.
All Proxidize hardware is assembled and shipped from the United States and the Netherlands.
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1515 Market Street, Suite 1200 – #822, Philadelphia PA 19102
United Kingdom
85 Great Portland St, London W1W 7LT
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